Where is the O2 Travel Inclusive Zone? Phone provider’s data policy explained
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2023-6-2T16:00:09+03:00

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Where is the O2 Travel Inclusive Zone? Phone provider’s data...


Using your phone on holiday can be pricey – know before you go (Picture: Getty Images)

We’ve all been there – the plane lands, you whip out your phone and then feel a moment of panic over whether to turn on data roaming.

Let alone agonising over how much it will cost to call home.

Depending on your contract, and your network, using your phone on holiday can be just the same as at home – or very pricey.

It’s all got so much more complicated since Brexit, as some companies reintroduced roaming charges.

The trick is to get clued up and sorted before you go, so there are no unexpected surprises.

Because when you’re hitting the beach for some much-needed R&R, fretting about your phone bill will just pile on the stress.

So if you’re on the O2 network, what’s included – and what isn’t?

Here’s what you need to know.

Is O2 free in Europe?

You can use your phone in France as you do at home – if you’re on a contract (Picture: Getty Images)

In its Europe Zone, O2 contracts work as they do in the UK – so you’ll get the same number of minutes, texts and the same data allowance (up to a limit of 25GB). You can use this for up to 63 days in any four-month period – more than this will trigger a ‘fair usage’ text and after that you could be charged £3.50 per GB for data, 3.3p per minute for calls and 1p per text.

If your data allowance is more than 25GB in the UK, it will be capped at that level in Europe – you can use more, but you’ll have to pay for it.

The Europe Zone also applies to pay-as-you-go – data will come out of your allowance or be charged as it would in the UK.

Note that a handful of Europe Zone destinations on pay-as-you-go are slightly different: in Guernsey, Isle of Man, Jersey, Monaco or Switzerland, you can buy a travel bolt-on £1.99 for 100MB of data, texts are 1p and calls within these countries or back to the UK for 4p a minute.

Countries in the O2 Europe roaming zone are:

Austria Azores Belgium Bulgaria Canary Islands Croatia Cyprus* (excluding Northern Cyprus) Czech Republic Denmark Estonia Finland France French Guiana Germany Gibraltar Greece Guadeloupe Guernsey Hungary Iceland Ireland Isle of Man Italy Jersey Latvia Liechtenstein Lithuania Luxembourg Madeira Malta Martinique Mayotte Monaco Netherlands Norway Poland Portugal Reunion Romania Saint Barthelemy Saint Martin San Marino Slovakia Slovenia Spain Sweden Switzerland United Kingdom Vatican City  

What’s the O2 Travel Inclusive Zone?

The ‘Travel Inclusive Zone’ is a list of 27 countries outside of the Europe Zone.

Costa Rica is included in the Travel Inclusive zone (Picture: Getty Images)

Countries in the O2 Travel Inclusive Zone are:

Argentina Australia Botswana Canada Chile Colombia Costa Rica Ecuador El Salvador Greenland Rwanda Guatemala Guinea Guyana Honduras Madagascar Mexico Myanmar New Zealand Nicaragua  Panama Paraguay Peru Rwanda United States Uruguay Venezuela Yemen 

Who can get the Travel Inclusive zone?

It’s offered as a bolt-on on certain O2 Selected Plus Plans (including pay monthly and 12 and 24-month sim-only) to cover unlimited minutes, texts and data roaming in these areas (with no cap on the data).

It’s not available on 30-day sim-only tariffs or on pay-as-you-go.

What about outside the Travel Inclusive zone?

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If you’re travelling outside of the Europe Zone and do not have the O2 Travel Inclusive Zone Bolt On, then if you’re on pay monthly you can buy the the O2 Travel Bolt On for £6 a day which gives unlimited minutes, texts and data in selected destinations.

O2 has a dedicated page where you can check to see if the country you’re visiting is covered. You can add the bolt-on by texting TRAVELON to 21300.

For pay as you go, it’s not offered, so you’ll be charged international roaming rates outside of the Europe Zone.

You can check international roaming rates on O2’s dedicated page – in the US, for example, data is a whopping £7.20 per MB on pay-as-you-go, and calls cost £2 a minute to make and receive.

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