O2 and Tesco Mobile go down leaving customers without internet and unable to make calls ..Business

The Sun


Money - hundreds of o2 and tesco mobile customers have reported a network outage leaving them unable to make or take calls .. O2 and Tesco Mobile go down leaving customers without internet and unable to make calls , Now to the details.

HUNDREDS of O2 and Tesco Mobile customers have reported a network outage, leaving them unable to make or take calls.

Problems started on Wednesday afternoon, with more than 618 issues logged by customers on the outage detection site Down Detector.

GettyIssues with the O2 network began at lunchtime[/caption]

And both the O2 and Tesco Mobile Twitter page is being bombarded by unhappy customers alerting the network provider that they’re having issues.

The most reported locations include Manchester and London.

An unhappy Tesco Mobile customer Tweeted: “@tescomobile Calls aren’t working, but texts and data are. Why?”

“@tescomobile is your network down? Both myself and my husband are unable to make or receive calls,” said another.

Frustrated O2 customers have also tweeted about the issue.

One customer said: “@O2 are there any issues currently in the Oldham area? Can’t connect to the internet.”

“O2 can’t call out. Is the signal down?” said another.

Can I get compensation?

There is compensation on offer if you are a customer affected by broadband outages.

But this is unfortunately not usually the case for mobile networks.

However, you may still be entitled to compensation from O2 or Tesco Mobile if you experience a mobile phone outage.

O2 and Tesco Mobile have previously said any customers affected by outages can contact its customer service team who will look at compensation on a case-by-case basis.

You can get in touch with O2 and Tesco Mobile by phone, post or online.

You can also speak to O2 and Tesco Mobile via its live chat service.

Other mobile phone companies such as Three have previously given customers up to £20 off their bills following a nine-hour signal failure.

Ofcom says depending on the circumstances, your phone provider may have to offer you money back while repairs are being made leading to outages.

And if repairs take longer, you may be entitled to an additional refund or account credit.


Read More Details - click here

o2 and tesco mobile go down leaving customers

This was the summery for O2 and Tesco Mobile go down leaving customers without internet and unable to make calls We hope that we have succeeded by sharing the full details of this topic.

Please note that the original topic has been published and is available on The Sun the editing team at Uk Press24 have verified it and it may have been partially modified or quoted from it. You can read and follow this news or topic from its main source.

Follow us on:
Lauren Voyce made the change after some devastating news
Mudryk struggled to keep Saka quiet at Wembley (Picture: Getty) Steven Gerrard has criticised Chelsea’s Mykhailo...
The wet and windy weather will finally subside this week and, by next weekend when most schools will have broken up...
WAY6RG Close-up Of Red Percentage Symbol With Businessperson Calculating Bill (Picture: Alamy) The jump in...
ENGLAND 2-0 UKRAINE: Gareth Southgate handed James Maddison a long-awaited first England start against Ukraine, but...
Lewis Hamilton is seeking an record eighth world title but has finished fifth in consecutive races due to issues with...